3 Ways To Make Return Management Services Work For You, Your Customers

Sending orders out the door faster and faster has been the challenge for eCommerce companies for years, but now those same businesses are dealing with another issue: mounds of returns. This isn’t always because the products are defective or the wrong item was sent, in many cases returns happen because of shoppers who order several [...]

2019-01-21T17:41:09+00:00February 6th, 2019|Categories: e-Commerce, Returns Management|0 Comments

No Matter What The Holiday, Here Are 3 Approaches For Navigating Holiday Returns

In the world of eCommerce, holiday sales seasons come and go, and then for some they come and go a few more times as the year marches on. Holiday sales tend to create a surge of product sales, followed by a tsunami of returns from gift recipients who would have preferred that shirt in orange [...]

2019-01-15T22:48:26+00:00January 30th, 2019|Categories: e-Commerce, Returns Management|0 Comments

Why Renting May Be The Future Of Apparel eCommerce

eCommerce as a whole is a healthy and growing sector, but the apparel niche continues to struggle with issues like high return rates. Bricks and clicks clothing shops have equally troublesome challenges, causing many to close store after store in hopes of regaining profitability. Those retailers that maintain a presence in the eCommerce space are [...]

2019-01-15T19:55:43+00:00January 23rd, 2019|Categories: e-Commerce|0 Comments

Is It Time To Revisit Your Returns Experience?

According to a recent article in Inbound Logistics, retailers continue to throw money away by neglecting their returns experiences. The example cited was Burberry, the iconic British luxury brand, which destroyed $38 million worth of unsold and returned items in the last year, bringing its five year total loss due to destruction to $400 million. [...]

2018-11-15T18:18:05+00:00December 19th, 2018|Categories: Business, e-Commerce, Return Policy|0 Comments

Are You Investing Enough In Returns, Returns, Returns?

With consumer confidence and incomes high and unemployment low, the National Retail Federation is predicting one of the biggest holiday shopping seasons in a long time. The organization is looking at total sales of $717.5 to $720.9 billion, a 4.3 to 4.8 percent increase over last year, which itself was a 5.3 percent increase over [...]

2018-11-15T18:11:49+00:00December 12th, 2018|Categories: e-Commerce, Return Policy, Returns Management, Reverse Logistics|0 Comments

4 Important Approaches To Managing e-Commerce Returns

For e-Commerce retailers, as it turns out, selling the thing is the easy part. Dealing with the nearly one-third of those sales when they come home to roost can be a cumbersome, expensive and time-consuming process. It’s an unfortunate reality that must be faced if an online retailer wants to succeed, however. e-Commerce Returns Management [...]

2018-11-15T18:04:26+00:00December 5th, 2018|Categories: e-Commerce, Return Policy, Returns Management|1 Comment

eCommerce Logistics Costs Hit Record Highs In U.S.

The first eCommerce retailers opened up shop in the mid-1990s, barely noticed by the retail industry as a whole. In fact, the Census didn’t bother to record their sales until 1999, when eCommerce represented just 0.6 percent of the retail sector. At the end of 2017, eCommerce controlled 9.1 percent of all retail sales, and [...]

2018-06-13T14:26:37+00:00July 18th, 2018|Categories: e-Commerce, Fulfillment Services|0 Comments

Retail and The Continuing Growth of Omnichannel

Source: https://www.hawksearch.com/   Real life and the virtual one are slowly becoming indistinguishable, especially when it comes to shopping. The digital sea isn’t what it used to be, now there are ferries crossing it constantly to make connections between online-first companies and their brick and mortar shops, as well as joining the traditional brick-and-mortar retailers [...]

2018-04-13T19:31:18+00:00June 13th, 2018|Categories: e-Commerce, Omnichannel, Uncategorized|0 Comments

Are People Still Shopping In Physical Stores?

In this eCommerce age, it can be easy to fall into the thought trap that traditional retail is dying a slow death. The fact is that many retailers are still feeling their way into new niches and configurations that will serve them well in the decades to come. Not only is it important for retailers [...]

2018-04-13T19:06:44+00:00May 30th, 2018|Categories: Business, e-Commerce|Comments Off on Are People Still Shopping In Physical Stores?

Retail, The Supply Chain And Your Evolving eCommerce Operation

If you’ve been a part of the eCommerce world for very long, you’ve seen how quickly the retail supply chain can shift due to customer demands. These days, it’s fine to wait a week for shipping, tomorrow more than four days is just too many. As customer needs and wants evolve, so must your supply [...]

2017-11-22T21:28:15+00:00January 17th, 2018|Categories: e-Commerce, Supply Chain|0 Comments