Offering your customers free, efficient and easy returns is a huge step in the right direction. But for your business, the returns management process does not and cannot stop here.

As part of our comprehensive services related to reverse logistics and the returns process, we offer Inspection services onsite at our warehouse.

Here’s how it works: When your customers ship back their returns, our returns management team is waiting to receive the returned items and inspect them for damage, defects and any other issues that would affect the future viability for sale. We will determine specifically what these products’ prospects for future sale are and whether they can be resold at all.

Inspection Services That Move Your Returns & Reverse Logistics Along

If we deem your return suitable for resale, we will repackage it and keep it moving along the returns process. If resale is not an option, we will process the returns exactly as directed by you.

The Smart Returns Inspections service – along with all of our reverse logistics and returns management services – give you and your team the peace of mind that comes with knowing that all aspects of your returns, shipping and resale are being managed fully and efficiently – and with total visibility into the process both for you and for your customers.


Let’s Talk

Contact us to learn more about Smart Returns and how we can increase the efficiency and profitability of your returns management and reverse logistics processes.

Wow! Working with the Smart Returns team has been a real eye-opener for us. Having the pros manage all aspects of our returns process has not only helped us internally, but it has also been a great relationship-builder for us and our customers. Thank you so much for this great service!
Clothing eRetailer, Clothing eRetailer
Before working with Smart Returns, our returns management was, to be honest, disorganized and inefficient. We offered returns, but we had no infrastructure in place to manage any of it properly. Now, we are so efficient and responsive when it comes to returns…and our customers have really taken notice of their new options.
Jewelry eStore, Jewelry eStore