Today’s supply chain is completely different than it was just 10 or 15 years ago. In this short amount of time, paper record-keeping has morphed into fully digital, up to the minute, automated series of data point recordings. The eCommerce supply chain is changing fast, in real-time. A Few Tricks of the Modern Supply Chain [...]
It’s enough to make a retailer have a panic attack when you consider that over 30 percent of all products ordered online are returned, especially in sectors like fashion where descriptions and fit matter most. The return rate for similar brick and mortar stores is just 8.89 percent, according to an infographic published by Invesp. [...]
For eCommerce retailers in the fashion industry, returns have been a challenge for some time. With return rates as high as 30 to 40 percent in some cases, the entire sector has been searching for a better solution to a problem that threatens to bring them to their knees every day. Customers want free shipping [...]
“What gets measured gets managed,” the axiom goes, so why is it that so many retailers and eCommerce companies are still ignoring their returns? A recent study by Peerless Research Group has revealed that 2017 was yet another year where reverse logistics went by the wayside for many eCommerce operations, even as returns increased across [...]
The first eCommerce retailers opened up shop in the mid-1990s, barely noticed by the retail industry as a whole. In fact, the Census didn’t bother to record their sales until 1999, when eCommerce represented just 0.6 percent of the retail sector. At the end of 2017, eCommerce controlled 9.1 percent of all retail sales, and [...]
In today’s high-return online retail world, the question isn’t if, but when, you’ll have to choose a returns management solution. For some businesses, this will take the form of an in-house team that uses various tools to move your returns back to the warehouse quickly, for others it could be a returns management solution provided [...]
No matter what retail sector you’re in, the least fun thing you can do is have to deal with returns. Not only is returns management time-consuming, it’s costly, and without a good reverse logistics team in place, it can literally eat you out of house and home. That’s why some businesses require RMAs prior to [...]
As smartphones and other connected devices become more and more a way of life for pretty much everyone, the question of what to do with them when a user upgrades or a phone breaks down has to be asked. More specifically, what happens to their data? Some retailers that accept upgrades demand that users wipe [...]
When many people hear the word “automation,” they immediately imagine a future where robots are taking over all the good jobs. While the near future of reverse logistics may include a few robots and a little rearrangement in the hierarchy in the supply chain, there are certainly more benefits than drawbacks to automating your returns [...]
Source: https://www.hawksearch.com/ Real life and the virtual one are slowly becoming indistinguishable, especially when it comes to shopping. The digital sea isn’t what it used to be, now there are ferries crossing it constantly to make connections between online-first companies and their brick and mortar shops, as well as joining the traditional brick-and-mortar retailers [...]
