Why You Need To Pay Attention To Returns

“What gets measured gets managed,” the axiom goes, so why is it that so many retailers and eCommerce companies are still ignoring their returns? A recent study by Peerless Research Group has revealed that 2017 was yet another year where reverse logistics went by the wayside for many eCommerce operations, even as returns increased across [...]

2018-06-13T14:33:48+00:00July 25th, 2018|Categories: Returns Management, Reverse Logistics|0 Comments

The Connection Between Smartphones And Reverse Logistics

As smartphones and other connected devices become more and more a way of life for pretty much everyone, the question of what to do with them when a user upgrades or a phone breaks down has to be asked. More specifically, what happens to their data? Some retailers that accept upgrades demand that users wipe [...]

2018-05-21T18:58:57+00:00June 27th, 2018|Categories: Returns Management, Reverse Logistics|0 Comments

3 Benefits To Automating Your Returns Process

When many people hear the word “automation,” they immediately imagine a future where robots are taking over all the good jobs. While the near future of reverse logistics may include a few robots and a little rearrangement in the hierarchy in the supply chain, there are certainly more benefits than drawbacks to automating your returns [...]

2018-05-21T18:43:11+00:00June 20th, 2018|Categories: Reverse Logistics|0 Comments

Why Reverse Logistics Matters So Much To Your Business

Reverse logistics shouldn't be a term that’s new to anyone in retail today, but it seems that there are still businesses that are hesitant to officially put a reverse logistics plan into play. It’s almost as if not doing it will somehow curb the crushing wave of returns that are a part of eCommerce in [...]

2018-04-12T19:47:45+00:00May 23rd, 2018|Categories: Business, Returns Management, Reverse Logistics|0 Comments

3 Reasons Customer Returns Continue To Increase

Online shopping is like a freight train that can’t be stopped. For the last several years, it has showed consistent year-over-year growth in the double-digit percentages. The 2017 holiday season alone grossed over $119 billion, a 16.9 percent year-over-year increase, according to US Census data. Unfortunately, what goes up must also come down, and what’s [...]

What Is ‘The Circular Economy’ Of The Reverse Logistics’ World?

Green thinking is increasingly penetrating the business world, changing the way companies do everything, from using digital documents to recapturing gray water to irrigate the landscaping around the building. Make Money, Save the Planet, Everyone Wins One place where no one seemed to think to look for green practices was the world of reverse logistics. [...]

2018-03-20T16:44:18+00:00April 25th, 2018|Categories: Returns Management, Reverse Logistics|0 Comments

3 Ways Good Returns Management Keeps You Focused On Customers

It’s amazing how far businesses will go to avoid returns, but the truth of the matter is that these days, they’re just another part of being a retailer. In fact, as much as 40 percent of merchandise purchased online will be returned, depending on your particular sector, so treating your returns management services as a [...]

2018-02-21T17:11:13+00:00April 11th, 2018|Categories: Returns Management, Reverse Logistics|0 Comments

4 Services To Look For When Selecting A Reverse Logistics Partner

Choosing a reverse logistics partner is a little like choosing an office assistant. You need them to really be on top of their game, they need to know their industry inside and out and above all, they need to put the good of the business first. A good returns management team is all of this [...]

2018-02-09T22:31:43+00:00March 28th, 2018|Categories: Returns Management, Reverse Logistics|0 Comments

How Better Returns Lead To Increased Productivity

Anyone who has spent any amount of time dealing with eCommerce can tell you, running an online shop or bricks-and-clicks operation means becoming proficient in handling returns. Reverse logistics has to be a high priority, especially when you consider that as much as 30 percent of what’s ordered from eCommerce vendors is returned. This is [...]

2018-02-09T16:44:58+00:00March 21st, 2018|Categories: Return Policy, Returns Management, Reverse Logistics|0 Comments

Reverse Logistics and Omnichannel Marketers

Omnichannel is everywhere in the world of fulfillment, but when it comes to buzzwords, it still seems to be a fairly ephemeral concept. DC Velocity, in conjunction with the tech research firm ARC Advisory Group, recently released its fifth annual survey on retail fulfillment practices, which included some interesting insights on omnichannel fulfillment and reverse [...]

2018-02-06T21:26:50+00:00February 28th, 2018|Categories: Reverse Logistics|0 Comments