Why Good Returns Mean Good Sales

Returns are prickly points for many eCommerce retailers. They fear that too many returns will mean a significant loss in profit or an increase exposure to fraudulent returns, but the truth is that good returns are simply good business. Although you’ll probably need a returns management team to help you sort through the returns process, [...]

2017-07-05T19:51:45+00:00September 27th, 2017|Categories: Return Policy, Returns Management, Reverse Logistics|0 Comments

Is Your Return Policy As Consistent As It Could Be?

Although eCommerce sales numbers are ever-climbing, customers continue to report that there’s a lot left to be desired with the experience. According to an ongoing study by UPS, returns satisfaction is among the areas where online shoppers are least satisfied, even when considering brick-and-mortar stores with online shops. A mere 67 percent of shoppers reported [...]

2017-07-10T16:30:40+00:00July 12th, 2017|Categories: Business, e-Commerce, Return Policy, Reverse Logistics|0 Comments