When many people hear the word “automation,” they immediately imagine a future where robots are taking over all the good jobs. While the near future of reverse logistics may include a few robots and a little rearrangement in the hierarchy in the supply chain, there are certainly more benefits than drawbacks to automating your returns [...]
Reverse logistics shouldn't be a term that’s new to anyone in retail today, but it seems that there are still businesses that are hesitant to officially put a reverse logistics plan into play. It’s almost as if not doing it will somehow curb the crushing wave of returns that are a part of eCommerce in [...]
Online shopping is like a freight train that can’t be stopped. For the last several years, it has showed consistent year-over-year growth in the double-digit percentages. The 2017 holiday season alone grossed over $119 billion, a 16.9 percent year-over-year increase, according to US Census data. Unfortunately, what goes up must also come down, and what’s [...]
Green thinking is increasingly penetrating the business world, changing the way companies do everything, from using digital documents to recapturing gray water to irrigate the landscaping around the building. Make Money, Save the Planet, Everyone Wins One place where no one seemed to think to look for green practices was the world of reverse logistics. [...]
It’s amazing how far businesses will go to avoid returns, but the truth of the matter is that these days, they’re just another part of being a retailer. In fact, as much as 40 percent of merchandise purchased online will be returned, depending on your particular sector, so treating your returns management services as a [...]
Choosing a reverse logistics partner is a little like choosing an office assistant. You need them to really be on top of their game, they need to know their industry inside and out and above all, they need to put the good of the business first. A good returns management team is all of this [...]
Anyone who has spent any amount of time dealing with eCommerce can tell you, running an online shop or bricks-and-clicks operation means becoming proficient in handling returns. Reverse logistics has to be a high priority, especially when you consider that as much as 30 percent of what’s ordered from eCommerce vendors is returned. This is [...]
Omnichannel is everywhere in the world of fulfillment, but when it comes to buzzwords, it still seems to be a fairly ephemeral concept. DC Velocity, in conjunction with the tech research firm ARC Advisory Group, recently released its fifth annual survey on retail fulfillment practices, which included some interesting insights on omnichannel fulfillment and reverse [...]
Forward-facing logistics supply chains have been increasingly incorporating technology to measure and automate everything from picking orders to tracking and reordering inventory, but the reverse logistics side has not been keeping pace. In fact, reverse logistics could benefit massively from technology that continues to be implemented slowly, if at all. Perhaps it’s because it’s more [...]
Online sales are growing exponentially, with the National Retail Federation predicting total online sales for 2017 to total between $427 and $443 billion. This is great news for eCommerce companies and bricks and clicks retailers, but it also creates a conundrum for them at the same time. Some segments see returns as high as 30 [...]
