Why You Need A Sound Reverse Logistics Strategy

Reverse logistics is more than just taking a product back from a dissatisfied customer. In fact, what returns management can do for your company is monumental, from the moment an item leaves the warehouse, headed to its purchaser, until it comes back and is ultimately re-entered into the system somewhere. From each important part of [...]

2017-07-10T16:30:40+00:00July 26th, 2017|Categories: Business, e-Commerce, Fulfillment Services, Reverse Logistics|0 Comments

Why Reverse Logistics Needs To Be A Priority

The 2016 eCommerce holiday shopping season sales are expected to grow another 17 percent year over year, according eMarketer, which means even more wrong color, wrong size sweaters are going to end up being gifted to recipients who hope dearly that they’ll be able to return or exchange them quickly. Unfortunately, most eCommerce companies [...]

2017-07-10T16:30:40+00:00July 19th, 2017|Categories: Business, Fulfillment Services, Reverse Logistics|0 Comments

Is Your Return Policy As Consistent As It Could Be?

Although eCommerce sales numbers are ever-climbing, customers continue to report that there’s a lot left to be desired with the experience. According to an ongoing study by UPS, returns satisfaction is among the areas where online shoppers are least satisfied, even when considering brick-and-mortar stores with online shops. A mere 67 percent of shoppers reported [...]

2017-07-10T16:30:40+00:00July 12th, 2017|Categories: Business, e-Commerce, Return Policy, Reverse Logistics|0 Comments

Why Your eCommerce Business Needs A Good Return Policy

Returns management and reverse logistics are sometimes the elephant in the room for so many eCommerce retailers. Even though customer satisfaction with these processes has increased modestly, they still have a long way to go to be on par with other aspects of eCommerce that absolutely delight customers everywhere. Good Returns Policies Make Good Business [...]

2017-07-10T16:30:40+00:00July 25th, 2016|Categories: Business, Reverse Logistics|0 Comments